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Privcay Policy

Quick Summary

  • We use your prompts to generate answers. We do not sell personal data.

  • We do not keep prompts longer than necessary to operate, secure, and improve the Service.

  • Our AI processing is provided by OpenAI (a processor) and/or similar vendors you select.

  • You can contact us at privacy@jetexcellence.com to exercise your rights.

This page describes what we collect, how we use it, and your choices. If anything here changes, we’ll update the date above.

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Who We Are

Controller: Jet Excellence, LLC 1122 Oberlin Rd., Ste 226 Raleigh, NC 27605, USA. Contact: privacy@jetexcellence.com.

Data We Process

  • Prompt & Response Content: text you type and the model’s output.

  • Technical Data: IP address, device/browser info, timestamps, and basic usage logs for security and reliability.

  • Optional Analytics (if enabled): page views and events. We do not use cross-site tracking ads.

Do not include sensitive personal information in prompts.

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Why We Process Data (Lawful Basis)

  • Provide the Service (contract/legitimate interests): process prompts, return answers, keep the Service reliable.

  • Improve & Secure (legitimate interests): diagnose issues, prevent abuse, measure aggregate performance.

  • Consent (where required): optional analytics or marketing communications.​

 

AI & Service Providers

We use third-party processors to operate the Service, including OpenAI to generate responses from your prompts. These providers process data on our behalf and under instructions, with appropriate safeguards. Some processing may occur outside your country.

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Retention

We retain prompt, response and log data only as long as needed for the purposes above and then delete or de-identify it. Default retention: up to 30 days for security logs; no permanent storage of prompts unless you explicitly save conversations.

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Cookies & Analytics

We use strictly necessary cookies to operate the site. Analytics cookies (if enabled) are used only with your consent and are limited to our domain. You can change your preferences in your browser or within our cookie banner.

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Sharing

  • No sale or sharing of personal data for cross-context behavioral advertising.

  • We share data with service providers (e.g., hosting, AI processing, analytics) under contracts that protect your information.

  • We may disclose information to comply with law, prevent abuse, or protect rights and safety.​

 

Your Rights

  • Access, correct, delete, or export your data.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Residents of the EEA/UK/Switzerland: you may contact your data protection authority.

  • California residents: you have CCPA rights and can use an authorized agent to submit requests.

To make a request, email privacy@jetexcellence.com. We may need to verify your identity.

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Children’s Privacy

The Service is not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect children’s personal information.

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Security

We use administrative, technical, and organizational measures designed to protect data. No system is perfectly secure.

International Transfers

Where applicable, we use approved transfer mechanisms (e.g., Standard Contractual Clauses) for data moved outside the EEA/UK/Switzerland.

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Changes

We may update this policy to reflect changes to our practices or for legal, operational, or regulatory reasons. Material changes will be highlighted here with a new effective date.

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Contact

Questions or requests: privacy@jetexcellence.com or mail us at: Jet Excellence, LLC. 1122 Oberlin Rd., Ste 226 Raleigh, NC 27605, US.

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